International Update: Australia, Canada, and the UK/EU
June 27, 2020
The latest news from the warehouse. As you know, we've been extra cautious when it comes to time in the office, which means that our warehouse is running slower than normal. Combine this with shipping issues across the world, and wrapping up the international side of this project has been a difficult experience.
- Australia - The shipment is expected to reach our fulfillment partner in Australia in late July. Once they receive the pallet, then they will have to slot the packages into their schedule. When we have news, we'll share it with all of you.
- Canada - Everything has shipped to our Canadian partner. Now we wait for them to receive it and for them to fit it into their own workflow.
- UK/EU - The warehouse team is almost finished with packing the rewards. Once everything has been packed, then we will make arrangements to ship the pallets to our partner in the UK. At the moment, we do not know how long the travel from Texas to the UK will take. We'll post an update when we know more.
Thanks for your patience and understanding as we work through the project fulfillment. The pandemic has made the process more complicated and expensive than we had planned, and we appreciate your patience as we manage everything as best we can without putting the team under unnecessary risk. We would rather take it slow than risk the health and safety of the warehouse team.
If you have any questions, please email email@example.com for support. Kickstarter comments and messages doesn't always reach our warehouse team; email is the best way to reach us and to get help with any issues that you may have.